| 1. What is an iEVENT service? |
| iEVENT is a new media communication and webcasting services provided by Jupiter Innovations, that allow companies, deliver their message with ease via the Internet to thousand of participants either live or pre-recorded through a customised audience interface that incorporate your corporate brand. Our webcasting solution includes audio and video streaming, synchronised presentation material and real-time usage reporting. |
| 2. What is a webcasting? |
| Webcasting is the use of Internet as a platform to broadcast live or recorded audio and / or video transmissions using streaming media technology, much like the traditional television and radio broadcasts. Webcasting allows the speaker to deliver his / her message or give a presentation over the Internet. The audience from anywhere in the world accessing the webcast can view and hear the event through their computers without having to leave their office or home. |
| 3. Why do companies Webcast? |
| Webcast can deliver messages or a local event to a global audience and allows people in other geographical locations to view your event. It can help companies to save cost, increase revenue and improve productivity. |
| 4. What is the difference between webcasting and streaming? |
| The terms are used interchangeably. But there is a small difference:
"Webcasting" covers the whole process, referring collectively to all the steps in producing a webcast event from capture and encoding of content, to web development to create players and other tools, through to delivery to the audience.
"Streaming" refers specifically to the technical process of delivering the webcast to the user's desktop player program. The word reflects how the technology works: content is not downloaded and stored on the user's computer. Rather, it just "streams" through in real time, vanishing as it goes. |
| 5. Does the webcast audience log into the client's website or iEVENT's branded website? |
| Webcast audience will access via the client’s corporate URL or under an http://ievent.bmice.com/theirorganizatoineventname to access the content. Company will be provided with a branded log in page to allows his viewers access the webcast linked to our advanced edge servers. So although the viewers may not be "on" your website to view the webcast, they'll never know it because iEVENT's identity is completely invisible to your viewers. |
| 6. Can I customize the presentation and brand it with my company's logo? |
| Yes. We work with you to create an environment for your online events, which is branded in your companys colours and logo. You can include additional links, such as a agenda, speaker biographies, share a link and file downloads. We can customize the user interface according to your needs. |
| 7. Can I keep an archive of the presentation for future viewing? |
| Yes. We can provide an online archive of an event or recorded presentation for on-demand access by your audience. |
| 8. What is the difference between webcasting and audio or video-conferencing? |
| Webcasting is a "one to many" medium. It enables an unlimited audience, regardless of location, to experience a presenter's message that is broadcast over the internet. Web access is all the online participant needs. Video or audio conferencing, on the other hand, is a "group to group" medium, enabling remotely located groups to interact with each other, generally using telephone lines, from a specially equipped facility at both ends. Yes, a video or audio conference can be webcast simultaneously as well - in fact, we do this often. Typically application of this nature is for company to do their quarterly Result Announcement. Our sales representatives can explain in detail. |
| 9. Remote or on-site signal capture - does it matter? |
| It depends on your communication goals, and the quality of the original signal. Some events do not require the best possible sound quality, so the diminished quality that may result from remote capture (depending on quality of the original signal) need not be a problem. Broadcasting from a remotely captured signal can be like listening to a radio interview where the interviewee is on the phone, rather than in the studio. We can capture your signal in a number of ways - but nothing really equals the quality of sound captured live at the source. |
| 10. What is a player? |
| A player enables you to view a webcast. It's the interface between your computer and the webcast content. Think of a webcast player as a machine, such as a VCR or CD player, that looks like a computer window.
At Jupiter Innovations, we specialize in designing branded players that look and feel just like your website. Our players may be enhanced in a number of ways for an advanced user experience. (And Jupiter's identity is never visible to your audience on the players we create for you - it's your webcast, so your player ought to communicate your identity.) |
| 11. What does "transfer" mean? |
| "Transfer" is webcasting-speak for the process of delivering a webcast to an on-demand viewer from our specialized streaming edge servers. |
| 12. What's the difference between "bandwidth" and "bit-rate"? |
| The words are used interchangeably. However, "bandwidth" technically means the size and capacity of your internet connection (dial-up, high-speed, or cable). "Bit-rate" refers to the speed with which data (bits) can pass through the connection (bandwidth). The choices for webcasting are generally 56k, 150k or 300k. Note that "k" means kilobytes of data per second. |
| 13. What types of meetings and events are best to be webcast? |
Any event that you would like to share with people who are not able to attend the event in person. There are many areas where a webcast can be applied:
- Sales training, business partner training and c ustomer training
- Sales presentations, product demonstrations and product launches
- Sales and marketing meetings
- Conference and Trade show Exhibition
- E-Learning, seminar and e ducational workshops
- Employee training and new employee orientations
- Shareholder Annual meetings, IR meeting, Financing Reporting
- Public relations briefings, Executive briefings
- Corporate announcements and CEO messages, New appointment introductions
- Weddings ceremonies, graduations ceremonies and special ceremonies
- Breakout sessions - an interactive session featuring a panel of speakers with expertise in the session topic.
- Competitions, sports and games
- Webcast Auctions
- Online medical education and live surgery
- Fashion show
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| 14. How to enable user interaction in a presentation? |
| Hyperlinks can be included the webcast presentation page to give viewers the options to ask questions, provide feedback, fill in survey form, take tests, give comments or indicate their interest to be contacted. An example of user interaction is a presentation webcast with a Question and Answer module built into the webcast presentation page. The viewers can ask questions online. The presenter or a moderator who receive the questions can then address those questions. |
| 15. How can I monetize the content of my webcast? |
| Jupiter Innovations can help you to monetize your content by creating pay-per-view or subscription module and charge the viewers for accessing the content. You can also monetize by offering advertising and sponsorships on your webcast content. |
| 16. How can webcasting help to save money and improve productivity for my organization? |
| By reducing travel and accommodation costs and lost work time for speakers and / or attendees, the amount of money and time saved can well cover the cost of the webcast. Even meeting venue costs can be reduced or eliminated. Jupiter Innovations can perform the recording and webcasting right from your office. |
| 17. What other benefits can I get for webcasting my events or AGM? |
There are many important benefits for using webcasting:
- Broaden audience reach to global audience by leveraging on the Internet and extend event lifespan by archiving the events and making it available for assess on-demand.
- The statistics report providing information on the attendees participation allows measuring of return on investment.
- Communicate with a high impact media-rich presentation can enhance viewers experience and project a leading edge image and help in brand building.
- Easy and convenient for audiences as they can attend the event at their convenience through their computer without leaving their offices or homes.
- For investor relations, webcast enables public companies to effectively and efficiently broadcast time-sensitive information to all shareholders, allowing them to receive the same information directly and simultaneously. Digital archival of events such as AGM allow investment community to view or listen anywhere and anytime that is convenient to them.
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| 18. How do you prevent unauthorized people from viewing my webcast? |
| Access to webcast can be controlled by password or registration page. |
| 19. What is the cost of a webcast production? |
| Our goal is to keep webcasting simple and affordable. We offer several webcast packages with optional add-on services to cater for the dynamic needs of our customers. All webcast packages include: One time setup fee, onsite studio console, encoding in Windows Media for up to 8 hrs in a single business day, 90 days archive and on-demand webcast hosting and delivery, assistance with webcast links integration, provision of camera and studio equipment for the entire filming. |
| 20. What do I need to know to plan a successful webcast? |
| Simply apply the rules of good business communication:
Plan well in advance, so all the challenges (including technical ones) can be identified and addressed smoothly.
Clearly target your audience, understand its characteristics, and focus your communication goals and strategies accordingly.
Hone your message presentation to maximum clarity visually and aurally.
Measure and evaluate your success.
Of course, you must also ensure you choose a webcast supplier whose capabilities match your needs and expectations. Please see Planning Your Webcast for more detail. |
