FAQ

Webcasting and Technology :

1. What is webcasting?

Webcasting is the broadcasting of streaming content over the Internet, it can be streaming Video Only, Audio Only, Audio with Slides Synchronisation, or Audio/Video with slide synchronization.

2. What is the difference between webcasting and streaming?

The terms are used interchangeably. But there is a small difference:

"Webcasting" covers the whole process, referring collectively to all the steps in producing a webcast event from capture and encoding of content, to web development to create players and other tools, through to delivery to the audience.

"Streaming" refers specifically to the technical process of delivering the webcast to the user's desktop player program. The word reflects how the technology works: content is not downloaded and stored on the user's computer. Rather, it just "streams" through in real time, vanishing as it goes.

3. Does the webcast audience log into the client's website or iEVENT's branded website?

Webcast audience will access via the client’s corporate URL or under an http://ievent.bmice.com/theirorganizatoineventname to access the content. Company will be provided with a branded log in page to allows his viewers access the webcast linked to our advanced edge servers. So although the viewers may not be "on" your website to view the webcast, they'll never know it because iEVENT's identity is completely invisible to your viewers.

4. What is the difference between webcasting and audio or video-conferencing?

Webcasting is a "one to many" medium. It enables an unlimited audience, regardless of location, to experience a presenter's message that is broadcast over the internet. Web access is all the online participant needs. Video or audio conferencing, on the other hand, is a "group to group" medium, enabling remotely located groups to interact with each other, generally using telephone lines, from a specially equipped facility at both ends. Yes, a video or audio conference can be webcast simultaneously as well - in fact, we do this often. Typically application of this nature is for company to do their quarterly Result Announcement. Our sales representatives can explain in detail.

5. Remote or on-site signal capture - does it matter?

It depends on your communication goals, and the quality of the original signal. Some events do not require the best possible sound quality, so the diminished quality that may result from remote capture (depending on quality of the original signal) need not be a problem. Broadcasting from a remotely captured signal can be like listening to a radio interview where the interviewee is on the phone, rather than in the studio. We can capture your signal in a number of ways - but nothing really equals the quality of sound captured live at the source.

6. What is a player?

A player enables you to view a webcast. It's the interface between your computer and the webcast content. Think of a webcast player as a machine, such as a VCR or CD player, that looks like a computer window.

At Jupiter Innovations, we specialize in designing branded players that look and feel just like your website. Our players may be enhanced in a number of ways for an advanced user experience. (And Jupiter's identity is never visible to your audience on the players we create for you - it's your webcast, so your player ought to communicate your identity.)

7. What does "transfer" mean?

"Transfer" is webcasting-speak for the process of delivering a webcast to an on-demand viewer from our specialized streaming edge servers.

8. What's the difference between "bandwidth" and "bit-rate"?

The words are used interchangeably. However, "bandwidth" technically means the size and capacity of your internet connection (dial-up, high-speed, or cable). "Bit-rate" refers to the speed with which data (bits) can pass through the connection (bandwidth). The choices for webcasting are generally 56k, 150k or 300k. Note that "k" means kilobytes of data per second.

9. What do I need to know to plan a successful webcast?

Simply apply the rules of good business communication:

• Plan well in advance, so all the challenges (including technical ones) can be identified and addressed smoothly.
• Clearly target your audience, understand its characteristics, and focus your communication goals and strategies accordingly.
• Hone your message presentation to maximum clarity visually and aurally.
• Measure and evaluate your success.

Of course, you must also ensure you choose a webcast supplier whose capabilities match your needs and expectations. Please see Planning Your Webcast for more detail.

10. What are the major variables affecting cost?

• Service option: will your event be live or served on-demand after the event, or both?
• Complexity: will content be captured from one source sequentially or from multiple sources simultaneously, such as several speakers in event break-out rooms?
• Format: do you want audience to have a choice of viewing in RealPlayer or Windows Real Media? (Our packages offer one format, your choice.)
• Duration: will your event run 1 hour, 4 hours, or multiple days?
• Size: how big is the webcast file to be stored and transferred to users?
• Packaging: how much development is needed to encode and "package" your presentation for the web?
• Options: do you need Registration & Log In? Question & Answer manager for live interactivity? Ad insertions? E-commerce linkage? See Webcast Options for a complete list of options.

11. How do we measure the success of a webcast?

With webcasting, measurement is so easy, and refreshingly precise. Every webcast we produce includes a statistical report: number of visitors and unique visitors, when they visited, duration of viewing/listening, and sources of visitor traffic and, if you elect to have Registration as well, email addresses and company names of your visitors.

12. What do I need on my computer to experience a webcast?

The vast majority of late-model computers come equipped with everything you need: at least a Pentium processor, a sound card, and a Player program (can be downloaded free from the internet if you do not have one, and will be prompt to do so by our platform)

For any Sales Enquiry, write to us at sales@jupinno.com, or visit us at www.jupinno.com, or call us at +65 6JUPINNO (+65 65874666). THANK YOU.